Terms and conditions clients

1. General conditions

Our masks, works of art and decoration are produced entirely in Panama by Indian women.
Every product is made in the traditional way and products are never  identical, one off creation. We guarantee the same quality to every piece.

Tableware: Handmade in Spain and produced in small quantities, colour and size can vary from plate to plate.

2. Shipping

Free shipping in Europe from 150 euros purchase (check the list of countries when making your order).

Outside Europe: Customs duties are at the expense of the purchaser.

3. Delivery and availability

- Maximum 15 days for items in stock (Europe). The masks on the online catalogue are all one off creations, immediately available.
- Nevertheless, given the unique character of our products and the require time of production, Ethic & Tropic reserves the right to cancel the order if a product is not available at the moment of making the selection.

- Our prices are in EUROS, including taxes (Spanish VAT)

- Lead times are estimated and its non-compliance will not give rise to a compensation claim.

- WARNING! These are unique pieces, which means there's only one (1) item available of each article presented in our catalogue.

4. Ownership retention of title

ETHIC & TROPIC reserves the entire property of the goods until their full payment and the handing over to the transport company.

5. Claming

- Any claim must be made by registered by mail post within 48 hours after receipt of the goods.

- The addressee has the obligation to leave written evidence to the transport company of the reservations had in case of damage of the packing/packaging.

6. Bank Details

ETHIC & TROPIC S.L.
Calle Pintor Domingo, 42
46001 VALENCIA
ESPAÑA
Intracommunity VAT: ESB98910888
Contact: corinne@ethictropic.com

Unique creations
excellence in craftsmanship
Ethical brand